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Common Questions

No. We ship your blood panel kit directly to your home. Once you collect the sample, return shipping is prepaid and included in your price. All labs are processed at CLIA-certified facilities for accuracy and safety.

Hormone therapy should always be based on your individual biomarkers. Your labs tell us exactly what your body needs, so your treatment is safe, personalized, and effective.

We are cash pay practice. You can submit your payments to your insurance for potential reimbursement. 

We do accept HSA and FSA.

Most patients begin treatment within a week of sending back their blood panel. We don’t waste time — once your provider interprets your labs, we connect with you through our secure portal to get started.

Yes. We only work with CLIA-certified labs — the same standard hospitals and physicians use. The process is convenient but just as accurate and secure as in-office blood work.

We are a cash-pay clinic, so we do not bill insurance directly. However, you can submit your payment receipts to your insurance provider for potential reimbursement, depending on your plan.

Yes! Payments for TRT and BHRT can be made using Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA), giving you a tax-advantaged way to pay for your therapy.

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